Introduction
At Onkus Pharma India, we are deeply committed to protecting your privacy and maintaining the confidentiality of your personal information. This comprehensive Privacy Policy outlines our practices regarding the collection, use, storage, and protection of your data when you interact with our services, visit our website, or engage with our pharmaceutical manufacturing solutions.
We understand that in the pharmaceutical industry, trust and confidentiality are paramount. This policy demonstrates our commitment to maintaining the highest standards of data protection and regulatory compliance.
Information We Collect
We collect various types of information to provide you with our pharmaceutical manufacturing services and improve your experience:
- Personal Information: Name, email address, phone number, company details, and professional credentials
- Business Information: Company name, industry type, manufacturing requirements, and project specifications
- Technical Information: IP addresses, browser types, device information, and website usage patterns
- Communication Records: Emails, phone calls, and meeting notes related to our business relationship
- Financial Information: Payment details and billing information (processed securely through encrypted channels)
How We Use Your Information
Your information enables us to deliver exceptional pharmaceutical manufacturing services and maintain our business relationship:
- Providing third-party manufacturing and custom formulation services
- Processing orders, managing production schedules, and coordinating deliveries
- Communicating about project updates, regulatory compliance, and quality assurance
- Improving our manufacturing processes and service offerings
- Ensuring regulatory compliance and maintaining quality standards
- Providing customer support and technical assistance
Data Security & Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes:
- Advanced encryption protocols for data transmission and storage
- Secure servers with regular security updates and monitoring
- Access controls and authentication systems for authorized personnel only
- Regular security audits and vulnerability assessments
- Staff training on data protection and confidentiality best practices
- Compliance with pharmaceutical industry security standards
Information Sharing Policy
We maintain strict confidentiality and do not share your personal information with third parties, except in the following limited circumstances:
- When necessary to fulfill our manufacturing and delivery services
- With trusted partners who assist in our operations (under strict confidentiality agreements)
- When required by law, regulation, or legal process
- To protect our rights, property, or safety, or that of our clients
- With your explicit consent for specific purposes
Important: We never sell, rent, or trade your personal information to third parties for marketing purposes. Your trust is fundamental to our business relationship.
Your Privacy Rights
You have several rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request removal of your personal data (subject to legal requirements)
- Portability: Obtain a copy of your data in a structured format
- Restriction: Limit how we process your information
- Objection: Object to certain types of data processing
Privacy Questions? We're Here to Help
If you have any questions about our Privacy Policy, need to exercise your privacy rights, or have concerns about how we handle your personal information, please don't hesitate to contact us.
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